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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A pop-up menu will show up. It offers in-depth info about all the actions that you can perform on that particular page. Each popup appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich library of video tutorials describing how to work with our web hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you need, have a look at our extensive FAQ database, which includes questions asked by actual individuals and provides practical solutions. We constantly update our FAQ database with new articles in order to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ section either, you can get in touch with our excellent team of customer support engineers available 24-7-365 and ready to assist you with any issue. Each support ticket you send will be answered in less than one hour (the average ticket response time is about twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com