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Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is press the Help button, which is present on each page. A pop-up menu will show up. It comprises detailed info about all the actions that you can carry out on the page in question. Each popup shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich assortment of tutorial videos demonstrating how to use our hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you searching for, have a look at our comprehensive FAQ section, which includes questions asked by real customers and offers practical solutions. We constantly update our FAQ section with new articles in order to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, we have a excellent team of technical support engineers available 24/7/365 and eager to assist you with any query. Each support ticket you submit will be answered in less than sixty minutes (the average trouble ticket response time being only 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 232395

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com